Service /01
Missed Call & Ad Click → Instant WhatsApp & Voice AI
A missed call or an ad form filled at 11 PM is a customer with intent right now. Upper Node replies on WhatsApp within seconds and, when it helps, a voice AI agent calls back to qualify the lead, so your team starts the day with conversations already moving instead of a list of cold numbers.
The problem
Most leads are lost in the first hour, not at the negotiation.
Indian buyers enquire with several businesses at once. A 3BHK enquiry in Baner or a UK Master’s admission query usually goes to three or four options in the same evening. Whoever replies first, clearly and on WhatsApp, usually gets the site visit or the counselling call.
Calls get missed during site visits, consultations and after hours. Ad leads land in a Meta or Google dashboard nobody checks until the next morning. By then the lead has already spoken to someone else.
How it works
From first signal to booked conversation.
- 01
Capture
Missed calls on your business number, Meta Lead Ads, Click-to-WhatsApp ads, Google Ads lead forms and website forms all flow into one pipeline.
- 02
Reply on WhatsApp in seconds
Each lead gets a personalised WhatsApp message that names what they asked about and offers the next step: floor plan, brochure, fee structure or a time to talk.
- 03
Qualify with voice AI
For high-value leads, a voice AI agent calls back in English, Hindi or Marathi, asks your qualifying questions (budget, location, intake, timeline) and books a slot.
- 04
Hand over to your team
Your sales team receives a clean summary in WhatsApp, email or your CRM: who the lead is, what they want and when they are free.
What’s included
Everything set up, tuned and monitored.
- WhatsApp Business Platform with approved message templates
- Missed-call detection on your existing business number
- Meta Lead Ads, Click-to-WhatsApp and Google Ads lead-form sync
- Voice AI callback in English, Hindi and Marathi
- Lead qualification questions written around your sales process
- Hand-off summaries to WhatsApp, email, Google Sheets or your CRM
- Follow-up nudges for leads who go quiet
Where it works best
Industries using this system.
Real estate
Real estate developers & channel partners
Reply to every property enquiry from Meta ads, portals and missed calls on WhatsApp in seconds, qualify buyers with voice AI and book more site visits.
Education consultants
Study-abroad & education consultants
Answer every UK, Canada and Australia admission enquiry on WhatsApp in seconds, qualify students with voice AI and book more counselling sessions.
Clinics & diagnostic labs
Clinics, hospitals & diagnostic labs
Answer patient calls 24/7, book appointments and tests on WhatsApp, share report-ready updates and collect feedback. Built for Indian clinics and labs.
Questions
Before you ask.
Why WhatsApp instead of SMS?
Your customers already read and reply on WhatsApp. It supports brochures, floor plans, location pins and two-way chat, while commercial SMS in India needs DLT-registered templates and is mostly treated as one-way notification traffic.
Do I need a new phone number?
No. We work with your existing business number for missed-call detection. WhatsApp messages go out from a verified WhatsApp Business Platform number, which can be your current business number or a dedicated one.
Which ad platforms are supported?
Meta (Facebook and Instagram) Lead Ads, Click-to-WhatsApp ads, Google Ads lead-form extensions and any website or landing-page form.
Will the voice AI call every lead?
Only the ones you choose. Most teams send voice callbacks to high-intent or high-value leads and let WhatsApp handle the rest.
Pairs well with
Related systems.
/03 · AI voice receptionist
A receptionist that is always in
An AI receptionist that answers your business calls 24/7 in English, Hindi and Marathi, handles routine questions, routes urgent calls and captures details.
/02 · WhatsApp appointment booking
Bookings, inside the chat
Let customers book site visits, consultations and appointments inside WhatsApp. The assistant qualifies, checks live availability and confirms the slot.
Next step
Find the conversation leaking the most revenue.
Book a 20-minute discovery call. We’ll score your repetitive tasks, put a rupee figure on the leak and show you what to automate first.