Service /03
A receptionist that is always in
A composed, brand-trained voice for every first impression. Upper Node’s AI receptionist answers routine questions, routes urgent calls to the right person and captures caller details, in the language the caller is most comfortable with.
The problem
Your phone rings when your team is busiest.
Calls arrive during consultations, site visits, lunch and after closing. Each unanswered call is a customer who may not call back.
Hiring for every hour of the day is expensive, and even a great front desk cannot pick up three lines at once.
How it works
From first signal to booked conversation.
- 01
Train it on your business
We write the knowledge base from your services, pricing rules, branches, timings and FAQs, in your brand’s tone.
- 02
Answer and understand
The receptionist greets callers, understands what they need in English, Hindi or Marathi, and answers routine questions directly.
- 03
Route or capture
Urgent calls are transferred to the right person; everything else becomes a clean message with the caller’s name, number and request.
- 04
Review and improve
Every call is transcribed and summarised so you can see what customers ask most and refine the answers.
What’s included
Everything set up, tuned and monitored.
- 24/7 answering on your business number
- English, Hindi and Marathi conversations
- Call transfer rules for urgent or high-value callers
- Message taking with caller details and intent
- Call transcripts and summaries for your team
- WhatsApp follow-up after the call
Where it works best
Industries using this system.
Clinics & diagnostic labs
Clinics, hospitals & diagnostic labs
Answer patient calls 24/7, book appointments and tests on WhatsApp, share report-ready updates and collect feedback. Built for Indian clinics and labs.
Education consultants
Study-abroad & education consultants
Answer every UK, Canada and Australia admission enquiry on WhatsApp in seconds, qualify students with voice AI and book more counselling sessions.
Real estate
Real estate developers & channel partners
Reply to every property enquiry from Meta ads, portals and missed calls on WhatsApp in seconds, qualify buyers with voice AI and book more site visits.
Questions
Before you ask.
Will callers know they are speaking with AI?
We recommend the receptionist introduces itself as an assistant. Callers mainly care about getting a fast, accurate answer, and they can ask for a person at any time.
Can I try it before committing?
Yes. The voice agent on our homepage runs on the same technology. You can also call or WhatsApp +91 79 6548 1073 to speak with it directly.
Pairs well with
Related systems.
/01 · Missed call & ad lead automation
Missed Call & Ad Click → Instant WhatsApp & Voice AI
Reply to every missed call and Meta or Google ad lead on WhatsApp within seconds, then let a voice AI agent qualify them. Built for Indian businesses.
/02 · WhatsApp appointment booking
Bookings, inside the chat
Let customers book site visits, consultations and appointments inside WhatsApp. The assistant qualifies, checks live availability and confirms the slot.
Next step
Find the conversation leaking the most revenue.
Book a 20-minute discovery call. We’ll score your repetitive tasks, put a rupee figure on the leak and show you what to automate first.